March 16, 2020
Dear Patients,
As it has always been, the health and well-being of our patients and staff remains our highest priority. We are doing everything we can to ensure your safety and provide maximum flexibility as the situation around novel coronavirus (COVID-19) continues to evolve.
Your Health and Safety
We take great pride in maintain the highest standards of cleanliness and hygiene. In response to the Coronavirus (COVID-19), we have taken additional measure developed to coincide with global and local public health authorities (including the WHO and CDC) to make cleaning and hygiene protocols even more rigorous:
- Our doctors and clinicians are receiving ongoing briefings and enhanced operating protocols.
- We have increased the frequency of cleaning our public areas (including waiting area, door handles, etc) and have continued the use of disinfecting products throughout our office.
- We have increased the frequency of cleaning our public areas (including waiting area, door handles, etc) and have continued the use of disinfecting products throughout our office.
- We have increased our protocol for screening patients at appointment making and check-in
Your Appointment Flexibility
We remain committed to offering you flexible appointment options. Given these unique circumstances we are making additional adjustments to our individual policies to give you extra peace of mind:
- No cancellations fees will be incurred for patients rescheduling due to illness related to COVID-19.
- We will offer phone consultation in situations where coming into the office is not deemed necessary.
If you need to adjust your appointment, please call our office 206-242-8080.
Sincerely,
Dr. Bajwa
